Notes on the consolidated statement of income

(30) Claims and claims expenses

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2010 1)

Industrial
Lines

Retail
Germany

Retail International

Non-Life Reinsurance

Life/Health Reinsurance

Total

Figures in EUR million

      

Gross

      

Claims and claims expenses paid

1,974

3,721

1,128

3,380

3,157

13,360

Change in loss and loss adjustment expense reserve

73

–2

159

772

174

1,176

Change in benefit reserve

1,461

229

744

2,434

Expenses for premium refunds

4

824

12

840

Total

2,051

6,004

1,528

4,152

4,075

17,810

       

Reinsurers’ share

      

Claims and claims expenses paid

799

119

43

468

274

1,703

Change in loss and loss adjustment expense reserve

–57

68

17

–7

–4

17

Change in benefit reserve

–53

41

–12

Expenses for premium refunds

1

3

4

Total

743

134

63

461

311

1,712

       

Net

      

Claims and claims expenses paid

1,175

3,602

1,085

2,912

2,883

11,657

Change in loss and loss adjustment expense reserve

130

–70

142

779

178

1,159

Change in benefit reserve

1,514

229

703

2,446

Expenses for premium refunds

3

824

9

836

Total

1,308

5,870

1,465

3,691

3,764

16,098


1) Presentation after elimination of intra-Group relations

2009 1), 2)

Industrial
Lines

Retail
Germany

Retail International

Non-Life Reinsurance

Life/Health Reinsurance

Total

Figures in EUR million

      

Gross

      

Claims and claims expenses paid

2,033

3,791

954

3,440

2,422

12,640

Change in loss and loss adjustment expense reserve

–257

–102

63

–31

439

112

Change in benefit reserve

1,168

220

579

1,967

Expenses for premium refunds

7

366

9

382

Total

1,783

5,223

1,246

3,409

3,440

15,101

       

Reinsurers’ share

      

Claims and claims expenses paid

1,032

254

39

331

164

1,820

Change in loss and loss adjustment expense reserve

–387

–60

16

–365

47

–749

Change in benefit reserve

–47

–1

18

–30

Expenses for premium refunds

1

1

2

Total

646

147

55

–34

229

1,043

       

Net

      

Claims and claims expenses paid

1,001

3,537

915

3,109

2,258

10,820

Change in loss and loss adjustment expense reserve

130

–42

47

334

392

861

Change in benefit reserve

1,215

221

561

1,997

Expenses for premium refunds

6

366

8

380

Total

1,137

5,076

1,191

3,443

3,211

14,058


1) Presentation after elimination of intra-Group relations
2) Adjusted on the basis of IAS 8